Shipping Policy

Fast, secure delivery on every order. Here's what to expect.

Effective Date: June 5, 2026

At LI Labs (LILabs.com), we strive to process and deliver orders as quickly and securely as possible. Please review the following Shipping Policy before placing an order.

Free U.S. Shipping

We offer free standard shipping on all domestic U.S. orders totaling $200 or more after discounts and before applicable taxes. Orders below the free shipping threshold will be charged shipping rates displayed at checkout.

Order Processing

Most orders are processed within 1 to 2 business days after payment has been successfully received and verified. Orders placed after business hours, on weekends, or on federal holidays may begin processing on the next business day.

While orders may enter our system outside normal business hours, fulfillment and shipping operations primarily occur Monday through Friday. Processing times are estimates and are not guaranteed.

Shipping Timeframes

Once an order has been processed and transferred to the carrier, estimated delivery times generally range from:

Standard Shipping: 2 to 7+ business days
Expedited Shipping: Based on the service selected at checkout

Delivery estimates are provided by carriers and are not guaranteed by LI Labs. Actual transit times may vary due to weather conditions, carrier delays, high shipping volume periods, mechanical failures, natural disasters, customs or government actions, or other events outside our control.

Processing time and shipping time are separate. Shipping transit estimates begin only after the package has been accepted by the carrier.

Tracking Information

Every shipment includes tracking. Customers will receive tracking information via email once an order has been processed and transferred to the carrier. Please allow up to 24 hours for tracking updates to appear after a shipping label has been created.

Carrier Selection

To ensure the safest and most efficient delivery, LI Labs reserves the right to select the carrier and shipping service used for any order, regardless of the shipping option displayed at checkout. Carriers may include USPS, UPS, FedEx, or other qualified delivery providers.

Delivery Guarantee & Package Protection

All orders include tracking and delivery confirmation. Optional Package Protection may be available during checkout.

When Package Protection is purchased, eligible claims for lost, damaged, or non-delivered packages may qualify for replacement or store credit in accordance with our Returns & Refunds Policy. Customers should retain all packaging materials and contents when reporting shipping-related issues.

Incorrect Shipping Information

Customers are responsible for ensuring shipping information is accurate at the time an order is placed. LI Labs is not responsible for delays, losses, returned shipments, or additional shipping charges resulting from incorrect addresses, incomplete addresses, invalid delivery information, or failure to update address information before fulfillment.

If a package is returned to us due to incorrect shipping information, additional shipping fees may be required before the order can be reshipped.

Delivered Packages

Once a carrier marks a package as delivered, responsibility for the shipment transfers to the customer. LI Labs is not responsible for packages that are lost, stolen, misplaced, or damaged after confirmed delivery by the carrier.

Customers concerned about theft should consider using a secure delivery location or carrier hold-for-pickup services where available.

Lost, Damaged, or Missing Shipments

Any shipping issues must be reported within seven (7) days of the carrier’s recorded delivery date. Claims may require photographs of packaging, photographs of damaged products, carrier documentation, and additional verification information. Failure to provide requested documentation may result in denial of the claim.

Returned-to-Sender Packages

Packages returned to LI Labs due to incorrect address information, refused delivery, failure to claim the shipment, or carrier inability to complete delivery may be subject to additional shipping fees before reshipment. Original shipping charges are non-refundable.

International Shipping

At this time, LI Labs and LILabs.com ship only within the United States. We do not currently ship internationally.

Shipping Policy Changes

LI Labs reserves the right to modify this Shipping Policy at any time without prior notice. Any updates become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of the revised Shipping Policy.

Contact Us

Questions regarding shipping may be directed to:

LI Labs (LILabs.com)
3175 Tansy Trail
Wyoming, MI 49418

Support@AscendPeptidesUSA.com
LILabs.com